Privacy Policy

1. Information We Collect

When you use Underwrite, we collect information you provide directly — such as your name, email address, and property URLs you submit for analysis. We also collect usage data (pages visited, features used) through analytics tools to improve the product.

2. How We Use Your Information

We use your information to:

• Deliver and improve the Underwrite service
• Send transactional emails (analysis completion, billing receipts)
• Send product update and onboarding emails (you can unsubscribe at any time)
• Respond to support requests
• Detect and prevent fraud or abuse

3. Data Sharing

We do not sell your personal data. We share data only with service providers who operate on our behalf (hosting, payments via Stripe, authentication via Clerk, analytics via PostHog) and as required by law.

4. Data Retention

We retain your account data for as long as your account is active. You may request deletion of your account and associated data by emailing hello@underwriteapp.com.

5. Cookies

We use essential cookies for authentication and session management, and analytics cookies (PostHog) to understand how the product is used. You can disable analytics cookies in your browser settings.

6. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise these rights, contact us at hello@underwriteapp.com.

7. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or an in-app notice.

8. Contact

Questions about this policy? Email us at hello@underwriteapp.com.